Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
We collect personal information that you provide when registering, including your name, email address, date of birth, and contact details. Financial information for processing deposits and withdrawals is handled through secure payment processors — we do not store your full card numbers or UPI VPAs. We also collect technical data including IP address, device type, and browser information for security and fraud prevention purposes.
2. How We Use Your Information
Your information is used to manage your account, process payments, verify your identity (KYC), provide customer support, and comply with legal obligations. We use analytics data to improve our platform performance and user experience. We do not sell your personal data to third parties.
3. Data Security
All data is protected with 256-bit SSL encryption. Our servers are secured with industry-standard protections. Access to personal data is restricted to authorised staff only, on a need-to-know basis. We conduct regular security audits.
4. Cookies
We use essential cookies for site functionality, analytical cookies to understand how users interact with our site, and preference cookies to remember your settings. You can manage cookie preferences in your browser settings. Disabling certain cookies may affect site functionality.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. To exercise these rights, contact our support team via live chat or email. We will respond within 30 days.
6. Data Retention
We retain your data for as long as your account is active. After account closure, we retain data for 5 years as required by our gaming licence conditions. Financial transaction records are retained for 7 years for regulatory compliance.
7. Contact
For privacy-related inquiries, contact us through our 24/7 live chat or email our data protection team. We are committed to resolving all privacy concerns promptly. India's digital privacy framework is governed by MEITY (Ministry of Electronics and IT). Financial data handling complies with guidelines issued by the Reserve Bank of India.